The Real Nappies Two-Child Guarantee
You'll be able to use Real Nappies Cloth Nappy Inserts and Snug Wraps Nappy Covers for at least two children.
Should any Real Nappies cloth nappy inserts or nappy cover you purchase from us fail before your second child has outgrown it, we'll replace or repair the item.
Real Nappies products are made from premium quality materials and we are proud to provide this guarantee that you can save even more by using them not just for one child but for your second child as well.
This replacement guarantee is based on items being washed every two days, not more frequently, and covers stitching, elastic, fastenings, any manufacturing defects. It requires the use of the recommended minimum numbers of nappy covers (minimum 6 ) and cloth nappy inserts (minimum: 24 NB, 24 Infant, 18 Crawler, 12 Toddler) at each size. It does not include replacement of items for normal wear and tear, fading, or leaking. Washing instructions must be followed, including the avoidance of bleach, vinegar, whiteners, fabric softeners and washing powders with enzymes or other additives.
This warranty only applies to nappies and covers bought directly from our website or from an authorised reseller. This warranty does not apply to nappies or covers bought second hand from Trade Me or similar. This warranty only applies to cotton prefolds manufactured by Real Nappies or Real Snug Wrap Covers manufactured by Real Nappies.
NOTE: In our 'Tips Section', we do suggest occasionally adding 1/2 cup of vinegar to the first rinse cycle in order to remove any residual detergent. This deodorizes, sanitizes and brightens your cotton nappies, and will not affect your warranty. Vinegar is NOT recommended to be used on your covers.
If you do experience a failure with a Real Nappies product, please contact us with the details. We may require the return of the item and the proof of your purchase. Returned items must be in a clean, washed and dry condition.
